Frequently Asked Questions

FRTC is located in the Denver Tech Center at 5300 DTC Parkway, Suite 450, Greenwood Village, CO 80111 — about 20 minutes south of downtown Denver, 20 minutes north of Castle Rock, and 20 minutes east of Littleton. Get Directions →

We offer a comprehensive Dialectical Behavior Therapy (DBT) program — including individual therapy, DBT skills classes, and DBT phone coaching. Our clinicians also use Cognitive Behavioral Therapy (CBT) to address depression, anxiety, trauma, and more. All services are outpatient — we do not offer inpatient/residential services or court-ordered domestic violence classes.

A certified DBT program has been officially recognized by the DBT-Linehan Board of Certification (LBC) as meeting specific standards. This means we provide all four modes of standard DBT, our therapists are specially trained, we maintain ongoing supervision, and we track outcomes. Certification ensures our treatment is consistent with the evidence-based model developed by Marsha Linehan.

Yes — we're currently accepting new clients across our adult, teen, child, and couples programs, both in-person and via telehealth. The best way to start is a free 15-minute phone consultation. Request one here →

Typical wait time from the initial consultation call to a first intake appointment is one to two weeks, depending on which clinician is the best fit and your scheduling flexibility. If you're in crisis, call 988 (the Suicide & Crisis Lifeline) or go to your nearest emergency room — outpatient therapy is not equipped for acute crisis.

We offer limited evening appointments; weekend availability is rare. Exact availability varies by clinician — we'll work to match you with someone whose schedule fits yours during your consultation call.

You'll receive an email with a link to your secure client portal where you can complete paperwork — including personal history and questionnaires. This gives your clinician helpful background before you meet.

You and your clinician will get to know each other, discuss your history, reasons for visiting, and therapy goals. They'll conduct a thorough assessment, develop a preliminary treatment plan, and may introduce some helpful skills. Before leaving, you'll schedule your next appointment — a consistent weekly time works best. Read our full first session guide →

Please call or email at least 24 hours before your appointment if you need to cancel or reschedule. Late cancellations and no-shows may be charged the full session fee — your clinician held that time for you and typically can't fill it on short notice.

FRTC accepts Colorado Access (Medicaid). For all private insurance, we are out-of-network — we don't bill your plan directly, but we can provide superbills so you can seek out-of-network reimbursement. HSA and FSA funds can typically be used. See our full billing page for current rates and payment details.

Rates vary by program and clinician, starting around $175 per 50-minute individual session, with skills classes priced per class or per module. Our billing page has the complete current rate sheet.

Yes, almost always. Mental health services generally qualify as eligible HSA and FSA expenses. We can provide the documentation your plan needs.

Our clinicians are primarily licensed in Colorado. One clinician (Sarah Gordis, LCSW) is additionally licensed in California. Teletherapy requires the client to be physically located in a state where the clinician holds a license, so most of our telehealth services are for Colorado residents only.

No. Our clinicians are therapists (licensed psychologist, LCSWs, and LPCCs) — not prescribers. If you need medication evaluation or management, we can coordinate with your existing psychiatrist, primary care provider, or refer you to a psychiatric prescriber in the Denver area.

No. We provide clinical therapy, not forensic or court-ordered evaluations. If you're involved in a custody proceeding and need an evaluator, we can help you find a Denver-area forensic psychologist who specializes in that work.

Teen therapy at FRTC typically includes parent or family involvement to some degree — our Teen DBT program is designed with a multi-family skills group. Adolescents can have confidential individual sessions, but certain family involvement is expected. We'll walk through how that works during your consultation. Teen DBT program details →

Evidence-based treatment means we use only methods shown by research to be effective. According to the American Psychological Association, it's "the integration of the best available research with clinical expertise in the context of patient characteristics, culture, and preferences." Our treatments include DBT, CBT, and Exposure Therapies — all on the APA's list of empirically supported treatments.

Look for therapists committed to evidence-based treatment with proper training. For DBT specifically, the gold standard is certification through the DBT-Linehan Board of Certification. Certified clinicians must have a master's or doctorate, a year on a DBT consultation team, 40+ hours of training, pass an exam, and submit recorded sessions demonstrating mastery. Meet our team →

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